| Why Shop Tungsten Direct? |
No-Hassle Tungsten Direct WarrantyTungsten Direct extends its appreciation to all customers who purchase from our company by providing them with a lifetime warranty, in addition to a lifetime service agreement. This pledge is our assurance that you will receive a lifetime of dependable jewelry products from Tungsten Direct that are developed to be robust, hard wearing, and long lasting. WarrantyTungsten Direct jewelry is designed to last a lifetime. Our jewelry is warranted against any manufacturing and workmanship defects. So in the event of such a defect, Tungsten Direct will replace your item(s) at no charge. Our company lifetime warranty is limited to and guarantees free replacement for the following:
Service AgreementTungsten Direct also provides you a lifetime service agreement with your purchase. This guarantee offers ring replacements for a one-time cost, due at the time of replacement. The Tungsten Direct Service Agreement covers the following concerns:
To validate either the Tungsten Direct Warranty or Service Agreement you must provide the following:
Please Note: Tungsten Direct rings are not entirely unyielding. Under extreme conditions these rings can incur impairment. Therefore, Tungsten Direct reserves the right to void any warranty or service agreement when a ring is altered by way of engraving, sizing, drilling, stone setting, polishing, boiling, cleaning with harsh chemicals, soldering, burning or showing evidence of obvious repeated physical abuse. Tungsten Direct also reserves the right not to refund or process any order containing information that is incomplete, incorrect, suspicious, or fraudulent. View our online catalog of tungsten carbide rings >> Tungsten Direct's Low Price Guarantee At Tungsten Direct we value customer satisfaction. We believe one important element in achieving customer approval is offering a fair price to our customers. Tungsten Direct continually strives to offer the best quality and value across the Internet. If you happen to find a tungsten band that you feel is comparable in quality for a better price, we will do our best to beat that price GUARANTEED! View our tungsten carbide ring catalogMoney Back Guarantee Tungsten Direct offers a Money Back Guarantee if for any reason you are not fully satisfied with your purchase! Our Tungsten bands are of the highest quality and we are confident that upon receipt of your new purchase you will find our rings will meet your expectations and match exactly what you ordered. However, if for any reason you decide not to keep your tungsten ring, you can return it to us within twenty one (21) days from the original purchase date (date your order was placed) for a full refund less shipping and handling charges. For more information view our store policies. Returning your ring? All returns and exchanges are handled via e-mail. Fill out this form and we will send you an RMA (Return Material Authorization) number along with instructions. Please fill in all blank fields. This information is necessary for processing your request. Tungsten Direct reserves the right not to refund or process any order containing information that is incomplete, incorrect, suspicious, or fraudulent. If you have questions please email us by filling out this form All returned items must be returned in the same original condition as received by the customer in the initial shipment. Tungsten Direct will not accept damaged rings due to customer negligence or alterations. Please see warranty for more details. View our tungsten carbide ring catalog Free ShippingAll rings purchased through Tungsten Direct are eligible for free shipping (excluding International purchases, which are offered at reduced shipping rates) through the United States Postal Service. Tungsten Direct also offers other shipping options to meet your shipping / time constraints. Simply, choose the option that best suits your needs and we take care of the rest. If you have special delivery needs please give us a call or contact us at online and we will look into meeting your delivery request. Tungsten Direct will do everything it can to make sure your ring arrives when you want or need it. Each order is issued a tracking number so all transportation activity can be monitored and you can find out when your order will arrive. View our tungsten carbide ring catalog 100% Secure Shopping Experience We do not share sell, or expose any of your personal information. Tungsten Direct abides by the most strict standards of online safety and security. Our 128-bit encrypted VeriSign SSL shopping cart enhances your protection while ensuring that your tungsten ring order gets processed without incident. View our tungsten carbide ring catalogCustomer Service We welcome the opportunity to serve you as a Tungsten Direct customer. At Tungsten Direct our intent is to find ways to help make your shopping experience stress-free and comfortable. We would like to be of service to you in any way that will build your confidence in our company and staff. So, if there is anything we can assist you with please don't hesitate to ask. Our desire is that all your needs, wants and wishes concerning tungsten carbide jewelry will be taken care of right here at Tungsten Direct. We thank you for your interest in our company and its premium product line. View our tungsten carbide ring catalog
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