Money Back Guarantee

Tungsten Direct offers a Money Back Guarantee if for any reason you are not fully satisfied with your purchase!

Our Tungsten bands are of the highest quality and we are confident that upon receipt of your new purchase you will find our rings will meet your expectations and match exactly what you ordered. However, if for any reason you decide not to keep your tungsten ring, you can return it to us within twenty one (21) days from the original purchase date (date your order was placed) for a full refund less shipping and handling charges. For more information view our store policies.

Returning your ring? All returns and exchanges are handled via e-mail.  Fill out this form and we will send you an RMA (Return Material Authorization) number along with instructions.  Please fill in all blank fields.  This information is necessary for processing your request. Tungsten Direct reserves the right not to refund or process any order containing information that is incomplete, incorrect, suspicious, or fraudulent. If you have questions please email us by filling out this form

All returned items must be returned in the same original condition as received by the customer in the initial shipment.  Tungsten Direct will not accept damaged rings due to customer negligence or alterations.  Please see warranty for more details.   

* Tungsten Direct is not responsible for loss or damage of return shipments. Please insure your return packages. 

View our tungsten carbide ring catalog